Privacy Policy
How BrightMind Support Centre collects, uses and protects your information.
Last updated: August 2026
Who We Are
BrightMind Support Centre is a counselling practice based in Brighton & Hove, UK. This policy explains how we collect, use, and protect any personal information you share with us through this website or in the course of arranging and providing counselling services.
What Information We Collect
When you contact us through our website, book a session, or communicate with us by phone or email, we may collect your name, email address, phone number, and any details you choose to share with us about the support you're looking for.
How We Use Your Information
We use the information you provide to respond to enquiries, arrange and manage appointments, and provide counselling services. We do not sell or share your personal information with third parties for marketing purposes.
Confidentiality of Session Content
What you share during counselling sessions is treated as strictly confidential, in line with professional and ethical guidelines. The only exceptions are rare circumstances involving risk of serious harm, which would be handled in accordance with our professional obligations and, wherever possible, discussed with you first.
Data Storage & Security
Your information is stored securely and only accessible to those directly involved in providing your care. We retain personal data only for as long as necessary to provide our services and meet our professional and legal obligations.
Your Rights
You have the right to request access to the personal information we hold about you, ask us to correct any inaccuracies, or request that your data be deleted, subject to our professional record-keeping obligations. To make a request, please contact us using the details below.
Cookies
Our website may use cookies to support basic functionality and understand how visitors use the site. You can control cookie preferences through your browser settings.
Contact Us
If you have any questions about this privacy policy or how your information is handled, please contact us at hello@brightmindsupport.co.uk or 01273 000 000.